PRIVACY POLICY

Last updated: July 17, 2026

CHASR ("we," "our," or "us") operates the CHASR mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use the App.

1. Information We Collect

Information collected automatically:

Account identifier: When you first open the App, we create an anonymous account using Firebase Authentication. This generates a unique identifier used to secure your account and sync App data. No email address, phone number, or real name is required.
App usage data: We store your streak count, total XP, missions completed, and other gameplay statistics to provide the core App experience. This data is stored locally on your device and synced to our cloud database (Google Firebase Firestore) using your anonymous identifier.
Display name: You may choose a display name for the leaderboard and community features. This name is visible to other users. You can change it at any time.
Analytics and diagnostics: We use Firebase Analytics to understand feature usage and improve the App. Events may include onboarding progress, mission activity, streak and milestone activity, subscription interactions, notification choices, and community-feature usage, together with technical identifiers generated by Firebase. We do not use this information for advertising.
Push notification token: If you allow notifications, Firebase Cloud Messaging provides a device token that we store with your private account record so we can deliver requested reminders and Wing Man nudges.

Information you provide voluntarily:

Apple ID link (optional): If you choose to protect your account with Sign in with Apple, we receive an Apple authentication token that lets Firebase link Apple sign-in to your existing CHASR account. CHASR does not request your Apple ID email address or real name.
Community posts: You may submit text to the community under your chosen display name. Posts are visible to App users and stored in Firestore. Free accounts currently receive one post per week; Pro accounts receive expanded posting access, subject to abuse limits.
Mission reflections: Optional check-ins, outcomes, ratings, and reflection notes are stored locally on your device. They are not published to the community.
Wing Man information: If you use Wing Man features, we store referral codes, connected account identifiers, shared-streak information, completion status, and nudges needed to provide the feature.
Subscription information: RevenueCat and Apple process purchase and subscription information. We share your CHASR account identifier with RevenueCat so subscription access can be applied to the correct account.

Information we do NOT collect:

Real name (unless you use it as your display name)
Email address through the App
Phone number
Location data
Contacts
Photos or camera access
Browsing history
Advertising identifiers

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the App experience
Track your progress (streak, XP, missions, level)
Display your rank on the leaderboard
Deliver push notifications (daily reminders and streak alerts) if you have opted in
Sync your progress across devices if you link your Apple ID
Process subscription purchases through Apple's App Store (via RevenueCat)
Moderate community content and enforce our Terms of Service
Measure App performance and understand which features are useful
Connect Wing Men, maintain shared streaks, and deliver requested nudges

3. Data Storage and Security

Your data is stored in two places:

On your device: App data is stored locally using standard iOS storage (UserDefaults). This data remains on your device and is protected by your device's security features.
In the cloud: Account identifiers, gameplay statistics, display names, community content, Wing Man records, push tokens, and subscription status are stored or processed using Google Firebase and RevenueCat. Firebase infrastructure is hosted on Google Cloud Platform and uses encryption in transit and at rest.

We implement reasonable technical and organizational measures to protect your information. However, no method of electronic storage or transmission over the Internet is 100% secure.

4. Third-Party Services

We use the following third-party services:

Google Firebase: Authentication, Firestore database, Analytics, Cloud Functions, and Cloud Messaging. Firebase Privacy Policy
RevenueCat: Subscription management and purchase processing. RevenueCat processes transactions through Apple's App Store. RevenueCat Privacy Policy
Apple App Store: In-app purchase processing. Apple Privacy Policy
Usermaven: Privacy-focused website analytics for visits to getchasr.com, including page interactions and technical information such as device/browser type and approximate location derived from network information. This service is not embedded in the CHASR iOS App. Usermaven Privacy Policy

We do not sell, trade, or rent your personal information to third parties. We do not use any advertising SDKs or analytics tracking beyond what is described above.

5. Push Notifications

The App may send push notifications for daily mission reminders and streak-at-risk alerts. You can enable or disable notifications at any time through the App's Settings or your device's notification settings. We do not use push notifications for marketing or advertising purposes.

6. Community Content

Posts submitted to the community section are visible to all App users. You are responsible for the content you post. We reserve the right to remove any content that violates our Terms of Service. Other users may report posts, and posts that receive multiple reports may be automatically hidden pending review.

7. Children's Privacy

The App is not intended for use by children under the age of 17. We do not knowingly collect personal information from children under 17. If you are a parent or guardian and believe your child has provided us with information, please contact us at support@getchasr.com and we will promptly delete such information.

8. Data Retention

We retain account data while your account is active and as needed to provide the App. Reset Progress clears locally stored progress but does not delete the account. Delete Account in Settings removes the active Firebase account record, associated cloud profile, community posts, reports, Wing Man records, nudges, subscription mirror, and other account-linked App data. It also revokes the App's Sign in with Apple authorization when Apple ID is linked. Limited records may remain where required by law or within service-provider logs or backups for their applicable retention periods.

Deleting a CHASR account does not automatically cancel an active App Store subscription. Subscriptions can be managed in Apple ID settings.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability

To exercise any of these rights, please contact us at support@getchasr.com. We will respond to your request within 30 days.

10. International Users

The App is operated from the United States. If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our database is operated. By using the App, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@getchasr.com
Website: getchasr.com